Refund Policy

If for any reason you are not happy with your purchase on Naturally Naked or you may return the unused portion to us for a refund or exchange.
Call 1.888.848.4MRx (4679) to arrange your return. Our Online Experts will be happy to help you find a product to better suit your needs—or refund your purchase price.
Products must be returned within 30 days of purchase in order to issue a refund. Returns must contain at least 50% of the original contents. Returned product sets must contain all original items included in the set. Items purchased with Gift-With-Purchase can only be refunded with additional items included with your return
•   To prepare your return package, please fill out the Return Merchandise/Exchange section on the back of the invoice (enclosed in your original order) and place it inside the return package.
•   If you are making an exchange and the total cost of your exchange is more than the amount of your return, please include your payment information on the back of the invoice.
•   Follow the shipping instructions provided in the email.
For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post. Your return and exchange will be processed promptly and will be shipped via standard ground shipping. Processing and transit time for exchange packages is usually 7-10 business days from the time the exchange is received. Business days are from Monday to Friday, excluding federal holidays within the United States. An email will be sent to confirm receipt and processing of your return or exchange request.
If the items received are damaged, please contact us immediately.
Please note: Only products purchased on may be returned for refund or exchange.
If you have questions about returns or exchanges, please contact us by phone at 1.888.848.4MRx (4679) or via email at
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